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La Vida Lotus Return & Refund Policy

Last Updated: October 22, 2026

Thank you for shopping with La Vida Lotus!

Every item in our boutique is thoughtfully selected, curated, or created to bring a little joy to your everyday life. We want you to love your purchase and feel confident shopping with us.

Please review our return and refund policy before placing your order.

1. All Sales Are Final

Due to the nature of our products and fulfillment processes, all sales are final, except for items that arrive damaged, defective, incorrect, or otherwise qualify for a remedy under applicable law.

We do not accept returns or exchanges for personal preferences, unwanted purchases, incorrect size or color selections made by the customer, or simply deciding an item is no longer wanted.

Please carefully review product descriptions, sizing guides, colors, and other details before completing your purchase.

2. Mini Perfumes & Bloom Boxes

For hygiene, safety, and product integrity reasons, mini perfumes, Bloom Boxes, skincare, and other personal-care products are final sale.

We do not accept returns for fragrance preferences, opened products, or unwanted purchases.

If an item arrives damaged, defective, incorrect, or missing an advertised component, please contact us so we can help resolve the issue.

3. Apparel, Wall Art & Made-to-Order Products

Many La Vida Lotus products, including apparel, wall art, canvases, tumblers, and tote bags, are produced specifically for your order.

Because these items are made to order, we do not accept returns or exchanges for personal preferences, incorrect sizes or colors selected at checkout, or unwanted purchases.

If your order arrives damaged, defective, misprinted, or incorrect, we will review the issue and provide an appropriate resolution.

4. Lifestyle Finds & Partner-Fulfilled Products

Select lifestyle products are fulfilled through our trusted third-party partners.

These items are final sale unless they arrive damaged, defective, incorrect, or otherwise qualify for a remedy under applicable law.

Please review each product's description and details before purchasing.

5. Damaged, Defective, Incorrect, or Missing Items

We want every order to arrive as expected.

If your order arrives damaged, defective, incorrect, or incomplete, please contact us as soon as possible, preferably within 14 calendar days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photographs of the item and packaging, if available

We will review your request and determine an appropriate resolution, which may include a replacement, refund, or other remedy.

The 14-day reporting period is intended to help us resolve issues promptly and does not limit rights or remedies provided by applicable law.

6. Refunds

Refunds are issued for approved claims, canceled orders when cancellation is possible, or circumstances where a refund is required by law.

Approved refunds will be issued to the original payment method.

We aim to process approved refunds within 10 business days. Additional time may be required for your bank or payment provider to post the refund.

7. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

Cancellation requests cannot be guaranteed once an order has entered processing, production, or shipment.

Because some items are made to order or fulfilled by third-party partners, production may begin shortly after purchase.

If cancellation is possible, we will confirm the cancellation and any applicable refund.

8. Return Instructions

If we determine that a product needs to be returned as part of an approved resolution, we will provide return instructions.

Please do not mail any products back without contacting us first.

For safety reasons, fragrances may be subject to special shipping requirements.

9. Contact Us

If you have any questions or concerns about your order, please reach out through our Contact Us page.

We're always happy to help!

Thank you for supporting La Vida Lotus.

Spread the Good Vibes. Keep On Bloomin'! 

Nothing in this policy limits any rights or remedies available under applicable consumer protection laws.